We do not stop by delivering Supply, Installation, Testing and Commissioning, we offer after sales service package to ensure that it is continuously supported by experts throughout its entire service life. We train operators, maintenance personnel and engineers, giving them the necessary knowledge and resources to adequately operate and maintain an installation.
All after sales service is conducted by specialists from our service departments with extensive knowledge of the latest technology in their respective areas. Our service engineers provide professional guidance and trouble-shooting to customers nationwide. We offer a wide range of after sales solutions, from preventive maintenance and guidance to regular service check-ups.
Regular operational and maintenance checks are carried out within agreed intervals, including necessary repairs and upgrades, to keep the installation in a performance optimizing condition.
State-of-the-art technology such as internet or modem is used to solve your problems by remote diagnosis which further reduces your costs. After-sale services include not only the customer claim and warranty management, but also the maintenance operations, the spare parts planning and logistics, and all the operations with a lasting effect on customer satisfaction.
The inspection and check lists are especially written specific to applications. They cover the scope of work required for the optimal maintenance of your machine.